Built for Battle League - Refund and Cancellation Policy
Effective Date: 12/16/2024
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At Built for Battle League ("we," "our," or "us"), we aim to provide clarity and fairness in our refund and cancellation processes for event registrations, merchandise purchases, and digital content. Please review this policy carefully to understand your rights and our procedures.
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Event Registration Refunds
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Eligibility for Refunds:
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Refund requests must be submitted at least [Insert Number] days before the scheduled event date.
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Refunds are not available for no-shows or cancellations made after the eligibility window.
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Event Cancellations or Rescheduling:
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If Built for Battle League cancels an event, you will receive a full refund of your registration fee.
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If an event is rescheduled, your registration will automatically transfer to the new date. If you cannot attend, you may request a refund within [Insert Number] days of the reschedule announcement.
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Process for Requesting a Refund:
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Submit your request via email to [Insert Email Address], including your name, registration details, and reason for cancellation.
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Refunds will be processed within [Insert Timeframe, e.g., 7–14 business days] of approval.
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Merchandise Return and Refund Policy
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Return Eligibility:
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Merchandise must be returned within [Insert Number, e.g., 30 days] of purchase.
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Items must be in unused, original condition with all tags and packaging intact.
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Non-Refundable Items:
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Custom or personalized merchandise.
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Items marked as "final sale" at the time of purchase.
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Damaged or Defective Merchandise:
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If you receive damaged or defective items, contact us at [Insert Email Address] within [Insert Number, e.g., 7 days] of receipt. Provide photos of the damage or defect.
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We will offer a replacement or a full refund, including return shipping costs.
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Return Process:
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Contact [Insert Email Address] to initiate a return request.
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Ship the item to the return address provided. Return shipping costs are the responsibility of the customer unless the item is damaged or defective.
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Refunds will be processed within [Insert Timeframe, e.g., 7–14 business days] of receiving the returned item.
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Digital Content Refunds
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Non-Refundable Purchases:
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Digital downloads, including videos, e-books, and templates, are non-refundable once the content has been accessed or downloaded.
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Technical Issues:
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If you experience technical difficulties accessing purchased digital content, contact [Insert Email Address] for assistance. We will make every effort to resolve the issue or provide an alternative solution.
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Sponsorship and Advertising Refunds
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Refund Policy:
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Sponsorship and advertising fees are non-refundable unless otherwise specified in your agreement.
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Event Cancellations:
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If an event associated with your sponsorship or advertisement is canceled, we will work with you to transfer your benefits to a future event or offer a partial refund as outlined in your contract.
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General Refund Terms
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Payment Methods:
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Refunds will be issued to the original payment method used during the transaction.
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Processing Time:
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Refunds are typically processed within [Insert Timeframe, e.g., 7–14 business days] but may vary depending on your financial institution.
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Contact for Questions:
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If you have questions about this policy or need assistance, please reach out to us at:
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Policy Updates
Built for Battle League reserves the right to modify or update this policy at any time. Changes will be effective immediately upon posting on our website with a revised "Effective Date."
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Thank you for supporting Built for Battle League.
We value your participation and are here to help ensure your experience is smooth and enjoyable.
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